FAQ:                                    

                                     

 

Are you Bonded and Insured: Yes

What is Texas Total Landscape main line of business? Our main line of business and focus is on Mason and Flat work, Hardscaping and Soft-scaping.

We can also help you maintain with clean-ups, pruning, soil amendments and fertilizer installation, aeration, power washing, acid washing, and resealing mason and flat work.

Do you offer maintenance services? We do, but we are currently not taking any more maintenance accounts. We can always help you with clean-ups and re-landscaping, xeroscaping or spicing up your yard.

Who are your clients? Texas Total Landscape mainly serves Residential customers in the San Antonio North Eastern Area (Stone Oak and Garden Ridge Area), Shavano Park, Castle Hills, Alamo Heights, Terrell Hills

We also service cities like Converse, Windcrest, Universal City, Live Oak,

And Selma, Cibolo and Helotes

Do you have references? Yes, we can certainly provide you with references. You can also easily look us up on sites such as: HomeAdvisor, Angie’s List, Yelp and Google to find our reviews from previous customers.

How do I schedule an estimate? You can give us a call, a text or email us with your info (Name, Address and Brief description of project). We will then look at the estimate schedule and based off on your location and availability, we will give you a call, a text or an email back with options to meet with you at your property. On day scheduled we will give you a call or a text to confirm appointment and with eta.

When can I expect to meet with you for an estimate? We mostly do estimates Monday thru Thursdays in the evenings (4pm-7pm) depending on what time Ron is done with the crew.

Who will be at my property? For estimates you can expect us (the owners: Cintia and Ron). We will meet with you, go over your project, give you options, take measurements and assess site.

When can I get my estimate back? You can expect your written-up estimate emailed back, that very same day or the next for small projects. If your project is bigger it might take a couple of days. In any case I (Cintia), will personally let you know when you can expect it (Please be sure to check your junk and trash mail when expecting the email if you are a first-time customer)

How do I get on the schedule? Terms and conditions to contract are on the estimate’s fine print, to get on the schedule we ask that you send us at least the estimate signed back. On bigger projects we ask for payment upfront either handed to us or sent to Pobox address to adequately allocate for materials in a timely manner.

What types of payment do you accept and how are they done? We currently take checks. We ask for a payment upfront on day scheduled at the very latest, and progress payments are made as project gets done. Once project is done remainder payment are due upon completion.

Do you take cards? Unfortunately at this time, we do not take credit nor debit cards since this would raise our prices

I am on the schedule, what can I expect? We will keep you updated on your date (should there be changes on the schedule due to delays or weather. On day scheduled you can expect Ron and the crew to show up between 7:30am and 9am, to hold a specific date please make sure to send an upfront payment.

 

PLEASE Remember to call before you dig!!

 

Texas requires calling 811 for utility locations, this is a free service.

 

 

Text us your Info to arrange a Free Estimate:

210 995 0588

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Look up our reviews on:              HomeAdvisor                            Angie's List
                                                Yelp                                         Google